Privacy

Overview

 

At AusseLife Bathroom Products Pty Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it when you visit our website, www.aussielife.com.au (the “Site”), and make purchases.

By using our website and services, you consent to the collection and use of your personal information as described in this policy.

 

Effective Date: 1 April 2025

 

 Section 1: Information We Collect

We collect personal information in the following ways:

A). Information You Provide to Us
When you create an account, place an order, subscribe to our newsletter, or contact customer support, we may collect the following personal information:

• Name (first and last)
• Email address
• Phone number
• Billing and shipping address
• Payment information (credit card details, PayPal, etc.)
• Order history
• Account information (username, password)

B). Information We Collect Automatically
We may collect certain information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages you visit on our website
• Referral source (how you got to our website)
• Shopping behaviour (items viewed, time spent on site, etc.)

This information is primarily collected through cookies and similar tracking technologies to improve your browsing experience and analyse website traffic.

 

 Section 2: How We Use Your Information

We use the information we collect for the following purposes:

• Processing Orders: To complete your purchases, process payments, and deliver products to your specified address.
• Customer Support: To respond to your inquiries, provide order updates, and address any issues or concerns you may have
• Personalisation: To enhance your shopping experience by providing product recommendations and personalized content.
• Marketing: To send promotional emails, newsletters, or special offers that may interest you (you can opt out of these communications at any time).
• Security and Fraud Prevention: To monitor and ensure the security of our website, prevent fraud, and detect suspicious activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes (e.g., tax reporting, dispute resolution).

 

 Section 3: Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes as outlined below:

A). Service Providers
We may share your information with third-party companies who help us run our business, including but not limited to:

• Payment processors (e.g., PayPal, Stripe)
• Shipping carriers (e.g., FedEx, UPS)
• Marketing platforms (e.g., Mailchimp for newsletters)
• Web hosting and analytics providers (e.g., WooCommerce, Google Analytics) These providers are contractually obligated to use your information only for the purposes for which we have shared it.

B). Legal Requirements
We may disclose your personal information if required by law or in response to legal requests, such as:

• Complying with a subpoena, court order, or legal process
• Protecting our rights, property, or safety, or that of others
• Responding to government authorities in cases of national security or law enforcement requests

 

 Section 4: Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or request that we no longer use your data, please contact us at info@aussielife.com.au.

 

 Section 5: Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct your personal information if it is inaccurate.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the unsubscribe link in our emails or by contacting us directly.
• Data Portability: You can request a transfer of your data to another provider in a structured, commonly used format.

To exercise any of these rights, please contact us at info@aussielife.com.au. We will respond to your request within the timeframe required by law.

 

 Section 6: Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, track purchases, and analyse website traffic. Cookies are small text files that are stored on your device when you visit a website.

You can manage cookie settings through your browser settings, including disabling cookies entirely. However, some features of the website may not function properly if cookies are disabled.

 

 Section 7: Security

We take the security of your personal information seriously and employ a variety of security measures, including encryption (SSL), firewalls, and secure servers to protect your data. However, please note that no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

 Section 8: Third Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

 Section 9: Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend checking this page periodically for any updates.

 

 Section 10: Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@aussielife.com.au
Phone: (03) 9794 6789

Address: 226 – 228 Hammond Road, Dandenong South VIC 3175