Terms and Conditions
This website is operated by AusseLife Bathroom Products Pty Ltd. AussieLife Bathroom Products offers this website (“site”), including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Under these terms and conditions, unless the context otherwise requires:
- “AussieLife” means AussieLife Bathroom Products Pty Ltd and its subsidiaries;
- “Customer” means the customer who buys or agrees to buy the goods; and
- “Goods” means the goods sold and purchased or agreed to be sold and purchased.
Please read these Terms carefully before using our website or making a purchase. By accessing or using any part of the site, you agree to comply with and be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1: Acceptance of Terms
By accessing or using our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), as well as any applicable laws and regulations. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
A breach or violation of any of the Terms will result in an immediate termination of our Services.
Section 2: Products and Clarification
AussieLife reserves the right to vary, alter or amend designs, drawings and the performance of its products without notice.
Drawings, specifications, explanatory literature and other materials provided for descriptive or explanatory purpose do not constitute representation by AussieLife.
Section 3: Price and GST
All prices are exclusive of GST and subject to change without further notice.
The customer must pay GST and any other applicable taxes on the goods.
Section 4: Freight Charges
For all deliveries to store or freight depot in Melbourne metropolitan area:
a) no freight will be charged to any order exceeded $300 exclusive of GST;
b) A freight charge of $9.00 plus GST applies to any order less $300 excluded GST.
For all deliveries to anywhere other than Melbourne metropolitan, the customer must pay the cost of delivery unless otherwise agreed by AussieLife.
Section 5: Goods Returned
Valid claims for incorrect or damaged goods sent will be credited in full when the goods are returned, provided we are notified with TWO week of delivery of goods. Freight will not be paid on goods returned by means other than those nominated by AussieLife.
Wrongly ordered or unwanted goods can be returned within TWO weeks of receipt of goods, subject to the followings:
a) we have received prior notification, either by advising our office or our representative;
b) all goods are in their original packaging and good conditions.
c) a 15% handling fee will be charged; and
d) the customer is responsible for the arrangement of the return and all transportation costs if they occur.
Section 6: Payment
All invoiced amount must be paid in full without deduction and set-off by the Customer.
Unless a credit facility is granted, payment should be made prior or on the date of delivery.
For the customer having a credit facility, payment is strictly net THIRTY days from the end of the month in which the invoice was made subject to the credit limit.
If a default in payment occurs:
a) AussieLife may withhold further deliveries of goods and / or withdraw any credit facilities; and
b) All outstanding amounts, even if not otherwise due for payment, become IMMEDIATELY payable.
Section 7: Retention of Title
Ownership of the Goods remains with AussieLife until full payment is received.
Until the Customer pays all amounts it owes AUSSIELIFE, the Customer:
a) must store the Goods in a way that identifies them as AussieLife’s goods, distinguishable from other goods in the Customer’s possession;
b) must acknowledge that it holds the Goods as AussieLife’s bailee and that a fiduciary relationship exists with AussieLife.
c) Must hold the proceeds from any sales of Goods on trust for AussieLife.
If the Customer fails to pay any amount when it is due, without notice to the Customer and without prejudice to any of its other rights, AussieLife may recover and/or resell the Goods or any of them and may enter the Customer’s premises by its servants or agents for that purpose. The Customer indemnifies AussieLife for all claims, actions, suits, demand, order for costs or damages to or arising out of such entry.
Section 8: Warranty and Liability
Unless stated otherwise, AussieLife warrants for a period of FIVE years from the date of receipt of the goods, that the Goods will be free from defects in material and workmanship, except defects normally regarded as being commercially acceptable.
All goods must be fitted by qualified tradespersons as per manufacturer’s instructions where available. AussieLife’s warranty will not cover defects caused by improper installation or misuse.
AussieLife’s liability will be limited to the payment of the goods. AUSSIELIFE is not responsible for the removal and replacement of the product and will not be liable for any loss, damage, injury including loss of profits and consequential loss, arising from the condition, supply or use of the Goods, or out of AussieLife’s breach of performance, whether or not caused by AussieLife’s negligence.
The Customer will be taken to have waived any claim for faulty goods which it may have against AussieLife unless:
a) The Customer gives AussieLife written notice of the claim;
b) AussieLife is given a reasonable opportunity to investigate the claim.